Privacy Policy – 777jilibet

1. Introduction

This Privacy Policy applies to all services provided by 777jilibet through the website at 777jilibet.one, the 777jilibet mobile application, and any related services or communications. When we refer to "777jilibet", "we", "us", or "our" in this document, we mean the platform and the team that operates it.

When you register an account on 777jilibet, make a deposit, play a game, or contact our support team, you share certain personal information with us. This policy explains what that information is, why we need it, and how we handle it responsibly. We take privacy seriously — not because we have to, but because we believe players deserve to know exactly how their data is being used.

By using the 777jilibet platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, please contact us at [email protected] before using the platform.

2. Data We Collect

777jilibet collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and provide a safe gaming environment. We do not collect data beyond what is needed for these purposes.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3. How We Collect Your Data

777jilibet collects personal data through the following channels:

• Direct registration: When you create an account, you provide your name, email address, date of birth, and contact details directly through the registration form.
• Identity verification: When we request KYC (Know Your Customer) documents, you upload identity and address documents directly to our secure verification system.
• Transactions: When you make a deposit or withdrawal, your payment provider shares transaction reference data with us to confirm the payment.
• Platform activity: Our systems automatically log your gameplay activity, session times, and device information each time you use the platform.
• Support interactions: When you contact our support team via live chat or email, the content of those conversations is recorded and stored.
• Cookies and tracking technologies: Our website uses cookies and similar technologies to collect technical and usage data. See Section 6 for full details.

4. Why We Use Your Data

Every piece of data 777jilibet collects has a specific, legitimate purpose. We do not collect data speculatively or "just in case". The table below maps each data category to its purpose and the legal basis for processing it.

• Account operation: Your identity and contact data are used to create and manage your account, process logins, and communicate account-related information to you.
• Payment processing: Financial data is used solely to process deposits and withdrawals and to verify that payments are made from accounts registered in your name.
• Identity verification and fraud prevention: We use identity data and technical data to verify that you meet our eligibility requirements, to detect suspicious activity, and to prevent fraud and money laundering.
• Responsible gaming: Usage data including bet history, session duration, and deposit frequency is monitored to identify patterns that may indicate problem gambling. This data is used to trigger responsible gaming interventions where appropriate.
• Customer support: Communication data is used to resolve your support queries, investigate complaints, and improve the quality of our support service.
• Platform improvement: Aggregated and anonymised usage data is used to understand how players interact with the platform and to improve game selection, navigation, and features.
• Marketing communications: If you have opted in, your contact data and marketing preferences are used to send you information about promotions, bonuses, and new games. You can opt out at any time.
• Legal compliance: We are required by applicable regulations to retain certain data for specified periods and to provide it to regulatory authorities upon lawful request.

5. Data Sharing and Third Parties

777jilibet does not sell, rent, or trade your personal data to any third party for commercial purposes. Full stop. However, there are limited circumstances where we share data with trusted third parties in order to operate the platform:

• Payment processors: bKash, Nagad, and other payment providers receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by financial data protection regulations.
• Identity verification providers: Where we use a third-party KYC service to verify your identity documents, that provider receives only the documents and data necessary for verification. Verified results are returned to us; your documents are not retained by the provider beyond the verification process.
• Game software providers: Game providers whose titles appear on the 777jilibet platform may receive anonymised session data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Legal and regulatory authorities: We may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts where we receive a lawful request to do so. We will notify you of such requests where we are legally permitted to do so.
• Platform infrastructure providers: Our hosting and security infrastructure providers may process data as part of delivering their services to us. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.

6. Cookies and Tracking Technologies

777jilibet uses cookies and similar technologies on our website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They manage your login session, maintain your account security, and enable core features like the game lobby and cashier. You cannot opt out of essential cookies without stopping use of the platform.
• Functional cookies: These remember your preferences such as language settings, display options, and game history. They improve your experience but are not strictly necessary.
• Analytics cookies: We use anonymised analytics data to understand which pages and games are most popular, how long players spend on different sections, and where technical issues occur. This data is aggregated and cannot be used to identify individual players.
• Security cookies: These help us detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the platform, but may affect some features. Disabling essential cookies will prevent you from logging in.

7. Data Security

777jilibet takes the security of your personal data seriously. We implement a layered approach to data security that covers data in transit, data at rest, and access controls within our organisation.

• Encryption in transit: All data transmitted between your device and the 777jilibet platform is encrypted using TLS (Transport Layer Security). This applies to the website, the mobile app, and all API communications.
• Encryption at rest: Sensitive personal data including identity documents and financial records is encrypted when stored on our servers.
• Access controls: Access to personal data within 777jilibet is restricted on a need-to-know basis. Staff members can only access the data necessary for their specific role. All data access is logged and audited.
• Password security: Account passwords are stored as salted hashes. We never store passwords in plain text and our staff cannot retrieve your password — only reset it.
• Fraud monitoring: Our systems continuously monitor for unusual account activity, including login attempts from new locations, unusual transaction patterns, and signs of account compromise.

Despite these measures, no online platform can guarantee absolute security. If you believe your account has been compromised, contact [email protected] immediately so we can take protective action.

8. Data Retention

777jilibet retains personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The following retention periods apply:

• Active account data: Retained for the duration of your account and for a period of 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for 7 years from the date of the transaction to comply with financial regulations.
• Identity verification documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Support communications: Retained for 3 years from the date of the interaction.
• Marketing data: Retained until you opt out of marketing communications, after which it is deleted within 30 days.
• Technical and usage logs: Retained for 12 months on a rolling basis, after which older logs are deleted or anonymised.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9. Your Privacy Rights

As a 777jilibet player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your registered email address and a description of your request. We will respond within 30 days.

10. Minors and Child Protection

777jilibet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct additional checks where there is any doubt about a player's age.

If we discover that personal data has been collected from a minor, we will immediately close the associated account, delete all related personal data, and return any deposited funds to the payment source. If you believe a minor has registered on the platform, please contact us at [email protected] immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. For more information on protecting young people from gambling harm, visit our Responsible Gaming page.

11. Changes to This Privacy Policy

777jilibet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We recommend reviewing this page periodically. Continued use of the 777jilibet platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

If you disagree with any changes to this policy, you may close your account by contacting [email protected] before the changes take effect.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how 777jilibet handles your personal data, please contact our team directly:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the platform
• Response Time: Privacy-related requests are handled within 30 days. We aim to respond to general queries within 4 hours during normal operating hours.

When contacting us about a privacy request, please include your registered email address and a clear description of your request so we can handle it efficiently. For data access or deletion requests, we may need to verify your identity before processing the request.